To request a withdrawal, please follow the steps below:
- Click on the hamburger menu (three horizontal lines) located in the upper left corner of the page.
- Select the “Withdraw” option.
- Choose your preferred withdrawal method from the available options.
- Enter the withdrawal amount and complete the required steps.
Please note that available withdrawal methods may vary depending on your account status, verification level, region, payment provider availability, and internal security procedures.
Withdrawal requests are generally processed within up to 2 business days. However, processing times may vary depending on verification requirements, payment provider procedures, banking systems, weekends, public holidays, and other operational or technical factors.
If you exit or close the withdrawal page before completing the required payment details, the transaction may remain temporarily pending or locked for a short period of time before the funds are automatically returned to your 10CRIC balance.
All withdrawal requests may be subject to additional verification, security reviews, and compliance procedures before completion.